The first thirty days
Onboarding
Set up portal access and team roles in week one, then start certification in week two. A guided first deal helps put the tools into practice, with a day-30 check-in to review progress and next steps.
Customer success
Supported beyond signup.
A structured first 90 days helps your team move from access to action, with onboarding, certification and support on registered deals. A named escalation contact and regular reviews keep the focus on your practice — from your first commission onward.
Ongoing
Enablement
Build confidence with sales and technical certification, current collateral and solution demos. Pre-launch briefings keep your team informed, so your customer conversations stay aligned with the solutions you sell.
On every deal
Deal support
A named vendor contact supports technical questions, pricing exceptions and delivery risk on registered deals. You know where to escalate an issue while keeping the opportunity and its registration in view.
Quarterly
Programme reviews
Review pipeline, certification and margins each quarter to understand where your practice stands and what comes next. Platinum partners also receive joint planning and executive sponsorship.
Support commitments
The commitments we hold ourselves to.
Deal registration decisions
Approved or declined within a published SLA, with a reason attached to every decline and a route to appeal.
A named contact
Partner manager check-ins from Silver, a dedicated alliance manager at Platinum. You always know who to call.
Commission accuracy
Monthly statements with every line traceable to its deal. Disputes investigated and resolved, not absorbed.
Start with one deal. See how the rest follows.
Free to join, protected from day one, and the full Growth Marketplace on the day you sign.